We accept requests to keep your baggage for those who arrive early in the morning until check in. We are also happy to keep your baggage on the same day as your check out after the check out time. (Please kindly note that we can not accept responsibility for checking valuables or fragile items).

[Early check-in]
Standard check in time is 1pm However, it is possible to check in early at noon If room are available. An additional early check in fee applies as follows.
Single room: JPY 880
Twin/Double room: JPY 1,320

[Extend check-out]
The possibility of extend check out depends on scheduled occupancy. if extend check out is possible for your room, check out may be extend to as late as 3pm for the following additional fee.
Single room: JPY 880/h
Twin/Double room: JPY 1,320/h

Baggage may be sent on the day of your stay. Please kindly be sure to write the name of the person under which the reservation was made on each bags. Please note, however, that we cannot accept responsibility for valuables or fragile items. Please contact us in advance concerning items which must be stored in a refrigerator or freezer such as food. We may not be able to accommodate such requests.

For reservations made via our website or directly, we charge 20% of the standard room fee for cancellations made the day prior to a reservation, 80% for same day cancellations, and 100% in situations when the person who made a reservation neither arrives nor makes a cancellation. As concerns the cancellation of reservations made through a travel agent, please contact the agent through which you made your reservation.

We have no curfew or closing time. Reception is staffed 24 hours per day. However, we ask that you contact us if you will be arriving more than 2 hours later than your previously reported time of arrival.